Shipping policy
✨ Core Shipping Benefits
- 🚚 Tracked Shipping: All orders include full end-to-end tracking, allowing real-time updates on your package status
- 🎁 Free Shipping Threshold: Enjoy free tracked shipping on all orders over $40 USD. Orders under $40 USD are subject to a $7.90 shipping fee.
- ⚠️ Please Note: Discount codes are applied before the free shipping threshold is calculated. If your order total after discount is below $40 USD, a $7.90 shipping fee will apply.
- ⚡ Efficient Processing: Order processing takes 1–3 business days (U.S. orders are prioritized and often ship early)
📍 Estimated Delivery Times
We currently ship to the United States and Canada.
In most cases, actual delivery is faster than the listed times (times exclude weekends and U.S. federal holidays).
| Region | Tracked Service | Estimated Delivery Time |
|---|---|---|
| 🇺🇸 U.S. (Core Service) | ✔️ | 7–15 business days |
| 🇨🇦 Canada | ✔️ | 7–15 business days |
📦 Tracking & After-Sales Guarantee
- 📧 Tracking Number: Sent immediately to your email once your order is processed — click the link to check your package status anytime
- 🛡️ 90-Day Delivery Guarantee: If your order is not delivered within 90 calendar days of shipment, contact us for a full refund or free reshipment — your choice
❓ Inquiries & Support
For returns and refunds, please refer to our Return Policy.
📧 Email: info@paperlooms.com
Our customer service team will respond within 24–48 hours to provide dedicated assistance!